Online Classes

The following classes are available online:

Back Office Training

Back Office Staff Training for all Family PACT site staff who render services to new and returning patients.

Documenting Family PACT Services

Documenting Family PACT services rendered in accordance with the Clinical and Preventive Services and Education and Counseling Services Program Standards

Family PACT Overview

The Provider Orientation Module provides a comprehensive overview for the Family PACT Program. 

 This training module has been updated as of April 12, 2019.

Fraud, Waste, Abuse Training

Fraud, Waste and Abuse Resources from the Office of Inspector General (OIG)

Front Office Training

Beginning August 30, 2019, if you are registering for the Front Office, please complete the course using this link.

Front Office Online Training for all Family PACT site staff who interact with new and returning patients.

Front Office Staff are personnel such as receptionists, medical assistants, admissions, office assistant, or office clerk who enroll patients and manage medical records on behalf of the Family PACT Program.

U.S. Medical Eligibility Criteria (2016)

U.S. MEC Online Course

U.S. Selected Practice Recommendations (2016)

U.S. SPR Recommendations Online Course

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