To complete the process of becoming a Family PACT provider or certifying a site you must complete all required orientation courses. Please resgister for courses by selecting "In Person" or "Online Courses" from the menu at the left.

The Family PACT Provider Orientation trainings provide a comprehensive overview of the Family PACT Program standards and benefits, client eligibility and enrollment, and guidelines for compliance and best practices.

Effective February 1, 2018 new applicants involved in the provision of services under Family PACT are required to complete a series of trainings in order to certify a new site or recertify an existing site (Welfare and Institutions Code § 24005(k)).

For easier navigation, required trainings are grouped in preassigned "Learning Tracks" based on clinical roles. All courses in a track must be completed within six (6) months of the initial date of Family PACT enrollment, or upon initiation of recertification of an existing site. Failure to complete the orientation within six (6) months will result in disenrollment for provisionally enrolled provider sites.

Track A: Site Certifiers. The Medical Director, Physician, Nurse Practitioner or Certified Nurse Midwife who is responsible for overseeing the family planning services rendered at the site are required to complete this track to certify a site. Site certifiers shall sign a statement affirming responsibility.  The online courses AND the In-Person training must be completed within six (6) months of the initial date of Family PACT enrollment, or within sixty (60) days of hire at the enrolled site.

Track A Trainings:
Online Orientation
In Person Orientation (pre-requisite: Online Orientation)
Fraud, Waste, Abuse Training
U.S. Medical Eligibility Criteria (2016)
U.S. Selected Practice Recommendations (2016)

 

Track B: Physicians and Non-Physican Medical Practitioners (NMPs). NMPs include Nurse Practitioners, Physician Assistants and Certified Nurse Midwives. This track is for practitioners who are NOT the site certifier.  Practitioners who are in good standing with Medi-Cal and administer family planning services on behalf of the Family PACT Program will complete this track. The trainings must completed within six (6) months of the initial date of Family PACT enrollment, or within sixty (60) days of hire at the enrolled site.

Track B Trainings:
Online Orientation
In Person Orientation (optional)
Back Office Online (in production)
Fraud, Waste, Abuse Training
U.S. Medical Eligibility Criteria (2016)
U.S. Selected Practice Recommendations (2016)

 

Track C: Recommended for Front Office Staff such as receptionists, admissions, office assistant, or office clerk who enroll patients and manage medical records on behalf of the Family PACT Program. This track is for information and training purposes.

Track C Trainings:
Online Orientation
In Person Orientation (optional)
Front Office Online
Fraud, Waste, Abuse Training
U.S. Medical Eligibility Criteria (2016)
U.S. Selected Practice Recommendations (2016)

If you have questions about Provider Orientation or the process to become a Family PACT provider please call (916) 650-0414 or email ProviderServices@dhcs.ca.gov.



 

Register for the Online Orientation

Information about the In Person Orientation

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