Administrator Track
This is required for Medical Assistants (MAs) and front office staff such as office/clinic managers, office assistants, health educators, and those who certify clients for enrollment, deliver client education and counseling, and manage medical records on behalf of the Family PACT Program.
- Family PACT Program Overview
Course format: Self-paced e-learning Approximate course completion time: 2 hours, 30 minutes
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- Front Office Training
Course format: Self-paced e-learning Approximate course completion time: 45 minutes
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- Back Office Training
Course format: Self-paced e-learning Approximate course completion time: 45 minutes
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- Documenting Family PACT Services
Course format: Self-paced e-learning Approximate course completion time: 30 minutes
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- Fraud, Waste, and Abuse
Course format: Self-paced e-learning Approximate course completion time: 45 minutes
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- Family PACT Benefit Update 2023 (optional)
Course format: Self-paced e-learning Approximate course completion time: 30 minutes
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