Trainings
Administrator Track
This is required for Medical Assistants (MAs) and front office staff such as office/clinic managers, office assistants, health educators, and those who certify clients for enrollment, deliver client education and counseling, and manage medical records on behalf of the Family PACT Program.
Required course registration links
| Course name, format , and approximate completion time |
Course registration link |
- Family PACT Program Overview (required)
Course format: Self-paced e-learning
Approximate course completion time: 2 hours, 30 minutes
|
Register |
- Family PACT Provider Staff Portal Training (new/optional)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Front Office Training (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Back Office Training (optional)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Documenting Family PACT Services (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register |
- Fraud, Waste, and Abuse (required)
Course format: Self-paced e-learning
Approximate course completion time: 45 minutes
|
Register |
- Family PACT Benefit Update 2023 (optional)
Course format: Self-paced e-learning
Approximate course completion time: 30 minutes
|
Register |